FAQ

Where are your cabins?

We have cabins located just outside Dubois, WY. Big Diamond Ranch Cabins are located 12 miles West of Dubois, WY and 64 miles East of Jackson Hole Airport. Union Pass Cabins are located approximately 11 miles South West of Dubois, WY and 73 miles from Jackson Hole Airport.

How do I get there and will I receive directions?

Big Diamond Ranch Cabins are accessed right off of US Hwy 26. A good-quality gravel road reaches the Union Pass Cabins. Prior to your arrival, we will contact you with cabin address and check-in instructions.

How many cabins do you have?

We currently offer 3 cabins at Big Diamond Ranch and 4 cabins on Union Pass.

Is there WIFI?

All of our cabins are equipped with WiFi.

Is there cell phone reception?

Cell phone reception is limited in the area. AT&T and T-mobile seem to have the best reception. Remember to enable WiFi calling on your cellular device.

Are linens and towels provided?

All linens and towels are provided for our guests. We also supply toilet paper and paper towels.

Is dishware and cookware provided?

All dishware and cookware is provided. We also stock some cooking essentials in our cabin kitchens including aluminum foil, plastic wrap, plastic bags, etc.

What about laundry?

Check your cabin listing for laundry access. There is also a laundromat in Dubois, WY.

Do you allow pets?

We allow some pets on a case-by-case basis for an additional pet fee. They must be monitored at all times or kenneled if left alone in the cabin. Big Diamond Ranch does have 3 separate corals for horses as well. Please contact us to inquire about your pet’s stay.

Are fires allowed on the property?

Campfires are allowed only in the designated campfire pit outside each cabin and only during low fire risk. We also require campfires be supervised the entire time and completely extinguished and drowned with water after each use. Do not light a campfire when it is windy because the risk of sparks causing a forest fire is too great. Depending on the summer, there may also be a burn restriction in our area. We will have signage in your cabin if campfires are restricted. Campfires are a lot of fun, but can be dangerous. NEVER leave a fire unattended and never leave children near a campfire.

Where is the nearest airport?

The two nearest commercial airports are in Jackson Hole (about 75 minutes) and Riverton (about 90 minutes).

How far is the cabin from Grand Teton and Yellowstone National Park?

Grand Teton National Park and the South Entrance to Yellowstone National Park is about 40 miles from the Big Diamond Ranch Cabins and about 50 miles from the Union Pass Cabins.

Are there any restaurant options nearby?

There are restaurants located in Dubois, WY as well as on Union Pass. Please see Local Attractions and Things to Do on the home page for a list of area restaurants.

Is there a nearby grocery store?

Dubois, WY has a grocery store. Jackson, WY and Riverton, WY have larger, chain grocery stores.

What is there to do near the cabins?

Please see Local Attractions and Things to Do on the home page for more information.

Where can I pick up ORV or Snowmobile Trail Permits?

You can pick up a ORV/Snowmobile Trail Permits locally from Union Pass Rentals on Union Pass or SuperFoods grocery store in Dubois, WY.

Are there areas nearby to fish?

YES! There are many fishing options in the area. There are many public access sites to the Wind River. Nearby options, which are easy driving distance from our cabins, include Brooks Lake, Wind River Lake, Lake of the Woods and Fish Lake. East of Dubois there are other options including additional access sites to Wind River as well as Torrey Lake, Ring Lake and Trail Lake. Make sure to purchase a fishing license before going out to your fishing spot.

How do I check in?

Check in time is 4:00 pm Mountain Standard Time. If you need an early check-in, please inquire as early as you can. Sometimes we can accommodate this and sometimes not, depending on our cleaner’s schedule. If the cabin is ready before 4:00pm, we will send you a message. All door codes will be messaged to you the day of your check-in.

How do I get a key?

All of our rentals are have coded locks. All you’ll need to gain entrance to your cabin is the key code. We will send you the code with your check-in instructions.

How do I check out?

Check out time is 10:00 am Mountain Standard Time. All we ask is that you wash all dishes used and bring trash to the dumpster before you depart. Our housekeeper will take care of the rest.

More Questions? Please visit our Contact Us page to inquire.